PRIVACY POLICY
Last updated: November 10, 2026
Updates and Changes We may change or update portions of this document at any time and without prior notice. Please check back periodically to remain informed of any changes or updates.
OUR COMMITMENT TO PRIVACY Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
-
Information About the Data Controller This website (https://www.te-zi.com) is owned and operated by fabrica TEZI (“we”, “us”, or “our”), a company registered in the Republic of Bulgaria.
-
Registered address: Varna, 9000, Bulgaria
-
Contact email: sales@te-zi.com
-
Personal Data We Collect and Legal Basis for Processing We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act of the Republic of Bulgaria.
| Processing Purpose | Data Categories | Legal Basis (GDPR Art. 6) |
| Order processing and e-commerce | Name, billing address, shipping address, email, phone number, purchased items. | Performance of a contract (Art. 6(1)(b)) |
| User account creation | Name, email, shipping/billing address history, encrypted password. | Consent / Performance of a contract (Art. 6(1)(a)/(b)) |
| Customer support and inquiries | Name, email, content of the message from the contact form or email. | Legitimate interest (Art. 6(1)(f)) |
| Tax and accounting obligations | Invoice data, financial records for orders. | Legal obligation (Art. 6(1)(c)) under Bulgarian tax legislation |
| Direct marketing | Email address, preferences. | Explicit consent (Art. 6(1)(a)) |
| Website analytics and personalization | IP address, browser type, location, browsing activity (via cookies). | Explicit consent (Art. 6(1)(a)) |
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
ECOMMERCE While you visit our site, we’ll track:– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed– Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to: – Send you information about your account and order– Respond to your requests, including refunds and complaints– Process payments and prevent fraud– Set up your account for our store– Comply with any legal obligations we have, such as calculating taxes– Improve our store offerings – Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
If you register on our website we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change the username). Website administrators can also see and edit that information.
We DON’T collect or have access to your Credit Card or PayPal account information.
CONTACT FORMS If you use our contact forms, we will receive the exact data that you provide. No additional information will be tracked about you, or your location.
Collection and Use of Personal Data Personal data is information that identifies you, such as your name, email, or postal address. We do not collect such information from you unless it is specifically provided (e.g., when subscribing to a newsletter) and permission is given for its use.
We store, use, and transfer your personal data only in accordance with your consent and to the extent—regarding content and time—that is necessary in each specific case.
To do this, it may be necessary to transfer personal data to external service providers for further data processing. These providers process personal data according to our terms and in accordance with these data protection rules.
Any other transfer of your personal data, for example, transferring login data from our websites to third-party social network sites, requires your explicit consent. Fabrika TEZI OOD guarantees that it will not sell or rent your personal data to third parties unless required by law or applicable government requests.
We process your personal data only after receiving your consent and in accordance with the Privacy Policy.
Use of Personal Data for Advertising and Marketing Purposes If you explicitly approve the use of your personal data for advertising or marketing purposes, your personal data will be stored and used continuously for such purposes, e.g., for sending a newsletter by email or another communication channel approved by you. We may use your data to create and maintain a user profile to provide you with personalized advertising and promotions. We may also use the data you provide to analyze and improve the effectiveness of our online services, advertising, marketing, market research, and sales.
Withdrawal of Consent You can withdraw your consent for the use of your personal data fully or partially at any time via email, with future effect. We will delete your personal data upon receipt of the request.
Right to Information Upon request, we will inform you about which of your personal data, if any, has been collected during your visits to our website.
Automatically Recorded Information (Non-Personal Data) When entering our website, we automatically collect general information that is not linked to your personal data, e.g., the name of your internet service provider (or, in the case of corporate networks, the name of your employer or company), the websites you visited before ours, the information you searched for, the date and time of access, as well as the operating system and browser version you used.
This information is collected and analyzed anonymously. It is used solely to improve the attractiveness, content, and functionality of our website.
Cookies To facilitate the use of our website, we use “cookies”. Cookies are small data files stored on your computer’s hard drive by your browser and are necessary for using our website. We use cookies to better understand how people use our site and to provide improved navigation. Cookies help us see, for example, whether a page on our site has already been visited. Cookies also inform us whether you have visited the site before or are a new visitor. Cookies do not store personal data and do not collect other information that could identify you. If you do not wish to receive cookies, please configure your internet browser to delete all cookies from your computer’s hard drive, block cookies, or warn you before a cookie is stored.
Google Analytics This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses a specific cookie, namely a text file stored on your computer that enables an analysis of how you use the site. The information generated by the cookie about your use of this site is usually transferred to a Google server in the US and stored there.
Google uses this information on our behalf to analyze how you use the site, compile reports on site activity, and provide additional services related to site usage and internet usage to the site operator. The IP address transferred to Google Analytics by your browser is not consolidated with other Google data. You can prevent the storage of cookies by adjusting your browser software settings.
We also use Google Analytics to analyze data from AdWords, as well as cookies from DoubleClick for statistical purposes.
Data Protection We have taken technical and organizational measures to protect your data from loss, alteration, theft, or unauthorized access by third parties.
